Technical Assistance
Spare Parts
Find the original spare part for your machine. Send us the technical data and we will send you the official request form.
Write your email
Send an email with your machine's data and the spare part you need.
Receive the form
We will send you the official spare parts request form to fill out.
Confirm and order
We check availability and confirm the original spare part for you.
How to request
Send us an email with the machine's data
To receive the spare parts request form, simply send us an email to the address below with the following information. Our team will respond within 24 business hours.
Mandatory information to include
- Machine modelFull name and model code of the machine
- Year of manufactureYear the machine was built (e.g. 2018)
- Article numberPart number of the component (if available, from the manual or nameplate)
- Requested spare partDescription of the component to be replaced (e.g. belt, filter, gasket…)
Or copy the address: info@krollit.it
Tip: If you have a photo of the component or a page from the manual with the part reference, attach it to the email — this helps us identify the correct spare part more quickly and avoid ordering errors.
